How Does Competency Mapping Help a Business Organization?
Competencies are the skills, behaviors and performance standards that turn the “what” of an expectation into the “how.” Business owners can use core organizational competencies to define the business culture, support strategic goals and make hiring decisions. All these uses ensure the business and its employees meet their goals. Objectives The objectives of competency mapping are to help a business become more efficient, effective and competitive. It starts with a set of high-level core competency standards such as innovation, creativity, technical expertise, quality and a customer-oriented focus, all of which reflect strategic business goals. Through the process of competency mapping these goals become employee performance benchmarks. Managers use these benchmarks to identify training needs that ultimately increase the productivity and performance of employees and the efficiency, effectiveness and competitive nature of the business as a whole. Process...